Course Overview

Today, warehousing plays a critical role in assuring high level of customer service and overall logistics performance. Warehousing minimize the effective of supply chain inefficiencies, improve logistics accuracy and inventory management and allow product accumulation, consolidation and customization.

In a world-class warehousing the cost of warehousing are minimized while improving customer service. The principles and systems described here are common demonstrate of world-class warehousing.

This course aims to provide all stores and warehouse operators with the knowledge to make them more efficient, improve productivity and ultimately to manage the store and warehouse profitably.

Course Objective

Upon completion of the course, the trainee will be able to:

 Maximize customer service and provide fast and accurate issuing.

 Plan and control the warehousing operation to minimize the operational costs.

 Guarantee safety to the warehouse personnel and facilities.

 Plan to develop the warehouse personnel.

 Plan to deal and work with the problems and constraints related to warehousing management.

 Effectively organize your store and warehouse

 Reduce time wasted in locating stock

 Use correct handling equipment

 Increase your knowledge on good housekeeping of store & warehousing functions

 Select the appropriate type of equipment


Who Should Attend

Those involved in warehousing (store) activities, both at the operational and supervisory & management levels.


The program is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions (purchasing, inventory control and distribution.

Course Content

Module (01) Introduction to Warehousing Management

1.1       Introduction to Warehousing role in logistics system

1.2       Objectives and Functions of Warehousing Management

1.3       Types of Warehouses

1.4       Fundamentals of Warehouse Operations

1.5       Layout and design of the Warehouse

1.6       Storage Utilization and Organization

1.7       Usages of Information Technology in the Warehouse Operations

Module (02) Description and Classification of Inventory

2.1       Types of Inventory

2.2       The ABC Inventory Classification

2.3       Materials Specifications/ Cataloguing

Module (03) Organizing the Storage and Material Handling

3.1       Stock Location

3.2       Fixed Versus Random Location

3.3       Material Handling Equipment

3.4       How to Improve the Receiving/ Issuing Material Handling Operations

3.5       How to maximize warehouse space when expansion is not an option

Module (04) Warehouse Cost Calculations

4.1       Capital Costs

4.2       Operating Costs

4.3       Calculating Handling and Storage Costs

4.4       Investment Analysis

Module (05) Inventory Systems

5.1       Inventory Costs

5.2       The Max-Min System

5.3       When and How Much to Order

5.4       Controlling Safety Stocks

5.5       How to Deal with Quantity Discounts

Module (06) Counting and Controlling Inventory

6.1       Counting Methods and Accuracy

6.2       Periodic and Cycle Counting

Module (07) Reducing Inventory Investment and Measuring the Performance

7.1       Identification and Disposal of Surplus

7.2       Just-In-Time (J.I.T.) Method

7.3       Key Performance Indicators (KPIs) and Targets

Module (08) Productivity in the Warehouse

8.1       Definition of Productivity

8.2       Causes of Lost Time

8.3       Warehousing Management through Performance Analysis (KPIs)


8.4       Benchmarking Warehouse Operations