Course Overview

The successful operation of any organization depends on how its members interact or teamwork. In every workplace, people
talk about building the team, working as a team, or how to develop an effective team.
Building an effective team requires skills and techniques. In a team-oriented environment, team members contribute to the
overall success of the organization. They work with fellow members of the organization to produce better results. Even
though they have a specific job function and belong to a specific department, they are unified with other department
members to accomplish the overall objectives. By working in teams one can see a bigger picture that will drive one’s actions
to synergize with others to serve the organization as a whole. They will work on focused priority, objectives with a single
voice. This program explores the skills required to work in teams to maximize the team’s performance and effectiveness. Participants will learn the important skills and techniques to work together as a team and what it takes to motivate a team to succeed and what their role is in bringing success to the team.

Course Objectives

By the end of this training course, participants will be able to:

  • Act as active team players that support the team in achieving its goals.
  • Commit and follow a focused priority and objectives with a single voice.
  • Discover the better way to cooperate, build trust, and be accountable and to play & win as a team.
  • Practice better team communication skills.
  • Practice problem Prioritization and Decision Making Technique
  • Utilize the group synergy to effectively achieve goalsUse the practical tips on how to build an effective team at the workplace

Who Should Attend

Facilitators, Supervisors, and all levels of employees, especially those whose work involved in working in teams or supporting

Course Content

Module (01) Introduction
1.1 Exercise: Icebreaker Game
1.2 Team definition.
1.3 Why work in Teams?
1.4 Benefits & importance of Teams in organization
1.5 Types of teams

Module (02) Purpose of Teaming
2.1 Defining and Communicating Team’s Goals
2.2 Exercise: Effective Meetings
2.3 Team performance accelerators:
2.3.1 Roles definition: Who does what? When?
2.3.2 Planning tools
2.3.3 Participation tools: How to involve others?
2.4 Team Building Basics: Support and energizing your team
2.5 Exercise: Team Formation
2.6 Exercise: Team-Building Initiative Games

Module (03) Team Communication
3.1 Exercise: Team Communication Game
3.2 Asking Vs Telling or Advising
3.3 How to give effective feedback & re-directions
3.4 How to overcome team conflicts

Module (04) Team’s Prioritization & Decision-Making Techniques
4.1 Team decision-making process
4.2 Exercise: Situational Analysis Case Study
4.3 Overcoming obstacles
4.4 Team Problem Solving technique:
4.4.1 Plan: What is the problem/issues?
4.4.2 Do: Assess the situation, Analyze the Cause, proposing Countermeasures
4.4.3 Check: Is countermeasures effective? Is there a better way to do it?
4.4.4 Act: How to make solutions permanent? How to avoid a future problem?

Module (05) Enabling High-Performance Team
5.1 Exercise: Actions plan
5.2 Assessing the stages of your team’s development
5.3 Characteristics of an empowered team
5.4 Tips: Steps to building a high-performance team
5.5 Action Plan: What would you do after this course?